ILM Courses

The Institute of Leadership & Management (ILM) Knowing-Doing-Being framework takes into account all aspects of good leadership and management.  It recognises the need for rounded development – technical knowledge, capability and personal awareness.

  • Knowing is the body of skills and technical knowledge you need to manage effectively – fundamental know-how around finance, marketing and planning.
  • Doing is putting that knowledge into practice. For example being good at leading teams or managing projects – not just knowing the theory.
  • Being is about self-awareness, values and integrity. Great leaders understand the impact they have on others, are confident, have a strong framework of values. They have the emotional intelligence to engage others and engender trust.

For further information about our in-house and open programmes call: +44 (0)1234 245534 or email: